Terms and conditions
Thank you for choosing to shop with GB Swimwear.
These terms and conditions apply to all items ordered from GB Swimwear and by placing your order you agree to be bound by them. We reserve the right to change these terms and conditions from time-to-time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes to the terms that apply to that order. Please read our terms and conditions before placing an order, and if you have any queries relating to these, please contact firstname.lastname@example.org
This website is for use by customers and intended customers. You agree not to use the website in any way that causes or is intended to cause access or the website to be damaged, interrupted, or impaired in anyway
Amendments and special offers
We reserve the right to make changes to our website, policies, terms and conditions at any time. Special offers will be available from time to time. We will only fulfil an order if it meets the terms of our offer.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Purchase of products
When you place an order on our website, we will send you an email to the email address provided by you during the checkout process. Our acceptance of your order does not take place until we send you a confirmation email.
All goods are subject to availability. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
If there are any problems with your order we will contact you. We reserve the right to reject any offer to purchase by you at any time.
Completion of order
Before completing an order you can review your order including total price and shipping charges. Once you submit your order by pressing complete order in checkout you have agreed to pay the total amount due and have agreed to the terms and conditions.
Price and payment
Full payment for your purchase must be made before we can dispatch your order. All our prices listed include VAT (or similar sales tax) at the current rate where applicable but exclude delivery costs. The amount you pay will be the price indicated plus any delivery charges as detailed by us.
For free shipping orders need to be £30 or over. Special delivery within the UK is charged at £6.50. All UK special delivery packages are guaranteed next day providing we receive your order before 1200hrs and the next day is a working day (i.e Monday-Friday). A signature will be required upon delivery.
At this time we only ship to the UK. If you live outside the UK and would like to make a purchase please email prior to placing an order and we will endeavour to notify you of the relevant posting charges and the procedure to follow.
We charge you for your order in Pounds Sterling. The actual price charged to overseas customers will be subject to the exchange rate applied by the credit or debit card company of the card used for payment.
Any customs or import duties will be charged once a parcel reaches the destination country. Any additional charges must be paid by the recipient of the parcel. Unfortunately, we do not have any control over these charges and advise you contact your local customs office for current charges before placing the order.
We hope that you will be completely satisfied with any product purchased from GB Swimwear. If for any reason, an item isn't quite right for you please return it to as soon as possible and we will offer a full refund for any items returned within 28 days of dispatch. This is subject to the conditions below. If an item is not returned in a saleable condition we reserve the right not to refund.
Customers can use the PayPal returns system to claim back return postage costs.
Return postage and packing costs will be met by the customer (except for faulty/damaged items). Please indicate on your delivery note the item(s) you are returning and the reason. Customers should obtain proof of postage when returning goods to us, as we cannot be held responsible for non-delivery of returned items. Our returns address is:
Unit E Chandlers Row, Colchester, CO1 2HG
To be eligible for a full refund, please bear in mind the following:
- The returned product should be in a fully re-saleable condition. This means it is unmarked, unworn, unwashed, odour-free, with all labels attached.
- The product is neatly folded in the original packaging.
- Underwear should be worn beneath swimwear when trying it on. Please ensure the item does not come into contact with any hair products, make up or nail polish. Remove any jewellery including earrings, rings or necklaces that may catch and snag the fabric of the product.
- For hygiene reasons, swimming caps, towels and underwear items cannot be returned.